play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4751763868
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Once verified with an OTP, you'll be logged in securely without needing a password or email credentials. This convenient method allows for easy and hassle-free access.
Q2: What should I do if I am not getting OTP?
To check if the issue is with your internet connection, wait for a strong signal to come through. If you still don't receive the OTP, you can try clicking the "send OTP" button again and wait for the specified time. Alternatively, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you can easily access and enjoy the app's new features.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. This means users can only cash out money they've actually earned through gaming, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur despite the app's overall efficiency in handling other tasks.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used in gaming and cannot be withdrawn for anyone else. You can withdraw the funds earned by playing games using the bonus amount. Any winnings made with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If your funds are not immediately visible, don't worry - they should be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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